PATIENT RESOURCE CENTER
NEW PATIENT APPOINTMENT
What must I bring to my first new patient appointment?
It is very important for all patients currently on a pain medicine regimen to bring in all current pain medications in their original bottles. We also ask that you bring your driver’s license, insurance card, co-payment and any medical records that have not already been faxed.
How soon can a new patient be seen?
New Patient appointments vary due to location, provider availability, and the patient’s schedule. Because this is a pain management practice, we make every effort to see the patient as soon as possible, appointments can be scheduled as soon as 24 to 48 hours after the referral has been received and reviewed.
Will I receive a prescription for medications on my new patient appointment?
Harborside Spine & Sports Center must perform appropriate and required diligence to investigate each patient’s claim regarding their medication prescriptions. This process will require confirmation of the medication regimen with the original prescriber of the medication. Documentation regarding the data of the most recent prescriptions(s) with the number prescribed and any refills noted will be reviewed. Issues of previous noncompliance with narcotics or medications prescribed will need to be reviewed.
BILLING / INSURANCE
Can I be billed for my co-payment?
No, co-payment is due at the time of service. All deductibles and additional co-pays will be further billed after your insurance assessment.
What insurances do you accept?
Blue Cross, Priority Health, Medicare, Blue Care Network and more policies, although we do not accept Medicaid. Please call 231-348-3283 to ask if your insurance is accepted.
Who do I call when I have questions about the urine drug screens?
Call RHB Laboratories @ 248.557.0411
PRESCRIPTIONS
Can my prescription be filled early if I run out?
No.
Can I call in my prescription on the weekend for a refill?
No.
Can my prescription be refilled without an office visit?
As a general rule, medications, and specifically narcotic medications, are not refilled without an office visit at Harborside Spine & Sports Center , unless otherwise discussed and agreed upon with your provider.
PROCEDURES
How long will my procedure take?
Most procedures take anywhere from 15-30 minutes. Some of our more intricate interventional procedures may take anywhere from 30 minutes to 1 hour. Each patient procedure, along with risks, benefits and alternatives, is discussed prior to each procedure.
Can I eat or drink before my procedure?
For non-sedated procedures, we ask that you stop eating and drinking 2 hours prior to the procedure. When receiving sedation, you should not eat 6 hours prior to the procedure. Any questions regarding this policy should be addressed with our clinical team prior to arriving for your procedure.
Should I continue taking my medications as usual?
For the most part, yes. The only exception would be blood thinners. If you are on blood thinners, please discuss this with your physician, as these will likely need to be stopped for a period of time before your procedure.
What is the expected recovery time of a procedure?
Most patients can return to work the same day as the procedure is performed. Certain interventional procedures that are more aggressive may require a short recovery period with rest at home prior to returning to normal activities.
Are there any side effects?
Potential side effects to most procedures are minimal, and specific details will be reviewed with you by your physician prior to any procedure.
Do I need a driver present when having a procedure done?
For all procedures performed under fluoroscopy, a driver is needed.
How long will it take to get my procedure authorized?
7 – 10 business days, depending on your insurance.
Why do I have to wait to get my procedure authorized?
Most insurance requires medical dictation which demonstrates and supports the medical necessity of an intervention procedures performed at Harborside Spine & Sports Center. The waiting period for authorization typically includes time for our practice to dictate the medical necessity for the procedure and the receipt and review of documentation by your insurance carrier prior to approval.
PATIENT FORMS
NEW PATIENT FORM
If you are a new patient at Harborside Spine and Sports Center, please download and fill out this form to bring to your first appointment.
Notice of Privacy Practices HIPAA
This notice describes how medical information about you may be used and disclosed and how you can get access to this information.
Patient Consent for Treatment
Consent to Treat, Release of Information, and Financial Policy.
Authorization To Release Medical Information
This authorization allows us to release your records to yourself, Harborside Spine and Sports Center or another physician’s office.
ARE YOU SCHEDULED FOR AN INJECTION?
Learn more about your procedure and what to expect before, during and after.
PHYSICIAN REVIEWS
We work hard to do our absolute best when it comes to patient care. Please leave us a review about your experience below. Our goal is to give every single patient the best experience possible.
